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What is Akupanel's warranty policy?

August 29, 2024

Acoustic panel boards Launches New Warranty Policy to Provide Stronger Protection for Customers

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-Acoustic wooden panels is pleased to announce the launch of a new warranty policy to provide customers with stronger product protection. As a leading brand in the Acoustic Panel industry, we are committed to increasing customer confidence and satisfaction and further strengthening our market position through improved warranty services.

The new warranty policy covers all Akupanel's acoustic panel products and offers a warranty period of up to 5 years. The policy is designed to ensure that any product quality issues encountered by customers during use are resolved in a timely and effective manner.

‘We are so confident in the quality of our products that we are willing to offer our customers even more comprehensive warranty protection,’ said acoustic wooden panels' head of after-sales service. ‘With this policy, we hope to further boost our customers' confidence in their purchases and demonstrate our commitment to product quality.’

Real Wood Slat Panel's warranty policy includes the following key elements:

- Warranty period: all 3 sides veneer wood slat panel acoustic panel products are covered by a warranty of up to 5 years.

- Warranty coverage: Covers material defects and manufacturing defects, excluding problems caused by improper use or installation.

- Service Process: Customers can apply for warranty through our online service platform or customer service hotline to get professional technical support and fast processing.

- Free shipping: During the warranty period, related repair or replacement services are free of shipping charges to ensure that customers deal with problems without any hassle.

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The new warranty policy aims to provide a higher level of customer support and protection to ensure that every 3 sides veneer wood slat panel user receives the best experience and service during use.

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